Privacy

When you visit Amy's Pharmacy or use our services, we may collect personal information including your name, contact details, date of birth, prescription information, insurance details, and health-related information necessary to provide pharmaceutical care. We collect this information when you fill prescriptions, use our mobile app, contact us, or visit our website.

We use your personal information to dispense medications safely and accurately, provide pharmaceutical consultations and medication therapy management, process insurance claims and manage billing, communicate with you about your prescriptions and health, send appointment reminders and refill notifications through our mobile app, and improve our services. We never sell your personal information to third parties.

As a licensed pharmacy, Amy's Pharmacy is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards to protect your Protected Health Information (PHI). Our staff receives regular HIPAA training, and we implement physical, technical, and administrative safeguards to ensure the confidentiality, integrity, and availability of your health information.

We may share your information with healthcare providers involved in your care, insurance companies for claims processing, as required by law (e.g., reporting to state prescription drug monitoring programs), and with your explicit consent. We do not share your information for marketing purposes with unrelated third parties.

We employ industry-standard security measures to protect your personal and health information. This includes encrypted data transmission, secure storage systems, access controls limiting information access to authorized personnel, regular security audits, and secure disposal of records in accordance with applicable regulations.

You have the right to request access to your health records, request corrections to inaccurate information, request restrictions on certain uses of your information, receive an accounting of disclosures of your PHI, and file a complaint if you believe your privacy rights have been violated. To exercise these rights, contact us at (818) 686-0777 or email amypharmacy@outlook.com

Our website may use cookies and similar technologies to improve your browsing experience. These help us understand how visitors use our site and allow us to make improvements. You can control cookie settings through your browser preferences.

We may update this privacy policy from time to time. When we make material changes, we will notify you by updating the date at the bottom of this page and, where appropriate, through other communication channels. We encourage you to review this policy periodically.

If you have questions about this privacy policy or our privacy practices, please contact us at: Amy's Pharmacy, 9720 Woodman Ave, Arleta, California, 91331. Phone: (818) 686-0777. Email: amypharmacy@outlook.com